GUARANTEED TO RUN!

Become a Certified Agile Facilitator (CAF) with Mark Palmer

A concierge-level program for professionals who lead collaboration — from Product Managers and Project Leads to Agile Coaches and Executives. Learn to facilitate meetings, workshops, and conversations that build trust, surface insight, and deliver real outcomes.

Trusted by leaders at Microsoft, Netflix, Apple, and the U.S. Government

Trusted by Global Industry Leaders

  • Google
  • Apple
  • Microsoft
  • Amazon
  • Meta
  • Advance Auto Parts
  • Capital One
  • State Street
  • NASA
  • DOD
  • DOT

Meet Your Instructor: Mark Palmer, CST & Enterprise Coach

With 25+ years guiding teams across Fortune 100 enterprises, nonprofits, and government agencies, Mark Palmer has helped thousands of professionals turn every meeting into a moment of clarity, connection, and momentum.

As a Certified Scrum Trainer® and Certified Team Coach®, Mark teaches facilitators to combine presence, psychological safety, and practical structure to help groups do their best thinking together.

Through Great Fish Agility, Mark has trained and mentored over 12,000 professionals worldwide, equipping them to guide productive dialogue, resolve conflict constructively, and achieve shared goals with confidence.

  • 25+ yrs Enterprise coaching & consulting
  • 12K+ Leaders and practitioners trained
  • 20+ Fortune 500 transformations
  • 4.9/5 Average post-class rating
Mark Palmer, Certified Scrum Trainer with over 25 years of experience
Trusted by professionals from industry leaders to achieve strategic goals.

What Learners Are Saying

Video Testimonial from Jae Rivera, Program Manager, Bread Financial

  • World-Class Facilitation @ American Express

    “Despite being virtual, every minute of the two days was engaging, stimulating, and valuable. The activities were well thought out and the content was relevant and relatable.“
    Gianna Rotondo
    Director of Product Management, American Express

Why Choose Our Program

Expert Instruction

Learn directly from Mark Palmer — a Certified Scrum Trainer® trusted by global organizations to develop facilitators who can guide dialogue with clarity, neutrality, and purpose.

Transformational Curriculum

Master the core disciplines of facilitation: creating psychological safety, balancing voices, navigating conflict, and leading decisions that stick. Through hands-on practice, you’ll build confidence that transfers immediately to real work.

Concierge Support

Enjoy lifetime coaching and one-on-one mentorship with Mark Palmer, including private sessions focused on your facilitation challenges, career growth, and team impact.

Exclusive Resources

Access Mark’s proprietary Trust Curve™ and PAIR™ Model — frameworks that help you read the room, shift group energy, and turn discussion into decisive action.

Your Investment in Excellence

Pricing:

$1100 USD

  • Payment Options: Pay in full or via flexible plans (Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Afterpay, Klarna).
  • Corporate Invoicing: Tailored solutions available for organizations and leadership teams.

Limited Availability

Enrollment is intentionally small to ensure personal attention and meaningful practice. Seats fill quickly — reserve yours today.

Flexible Start Dates

Choose a session that fits your schedule and begin your facilitation journey on your terms.

Act Now to Transform Your Facilitation

This isn’t a presentation skills course — it’s a strategic transformation in how you lead groups. Under Mark Palmer’s guidance, you’ll develop the presence, emotional intelligence, and structure to help any team move from discussion to decision with clarity and confidence.

Join facilitators, project leaders, and executives from Microsoft, Apple, and the U.S. Government who have elevated their careers through the CAF Concierge Program.

Reserve My Seat — Guaranteed to Run

Frequently Asked Questions

Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Afterpay, and Klarna. Corporate invoicing is available for teams and departments.

Yes — CAF graduates join an exclusive network of facilitators and leaders for continued growth and peer learning.

Absolutely — register a colleague during checkout or contact us for corporate group enrollments.

Full refund if canceled 14 + days before class; flexible rescheduling options available for unexpected changes.

Anyone who leads collaboration — Scrum Masters, Project Managers, Product Owners, Team Leads, Facilitators, Agile Coaches, and Executives who want to guide groups effectively.

Yes — custom rates and private workshops are available for teams and enterprises.

Ready to Lead Every Conversation with Confidence?

Join the Certified Agile Facilitator® Concierge Experience trusted by leaders at Microsoft, Netflix, and Apple.

✅ Scrum Alliance Certified 
✅ Guaranteed to Run 
✅ Money-Back Guarantee 
✅ Lifetime Coaching Included